NICE Perform Release - Player 9.15

NICE Perform Release - Player is a playback application for reviewing interaction recordings captured within NICE Perform environments. It enables supervisors, quality analysts, and compliance teams to securely search, play, and evaluate recorded calls and related screen activity to support training, auditing, and investigations.

Key features:

• Playback of audio calls with synchronized screen or video recordings (when available)
• Precise transport controls, including variable speed, skipping, and waveform/timeline navigation
• Search and filtering by date, agent, call/contact ID, tags, and other metadata (as configured)
• Bookmarks and annotations for coaching, case documentation, or evidence collection
• Role-based access, encryption support, and audit trails when connected to a managed repository
• Export of clips or segments in standard formats, subject to permissions and policy
• Optional integration points for quality forms and scorecards in supported deployments

Notes:

• Requires access to a NICE Perform recording repository or compatible exported files
• Available features may vary by release, system configuration, and user permissions. Consult your administrator for specifics.

NICE Perform Release - Player is developed by NICE Systems and is used by 1 user of Software Informer. The most popular versions of this product among our users are: 4.1 and 9.1. The name of the program executable file is NiceApplications.Playback.GUI.exe.